Training & Support

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We're in this business together

We invest heavily in our franchisees because when you succeed, we succeed. The ERA Group franchise opportunity is different from other opportunities in the procurement and supply chain industry. We support our franchisees with knowledge, expertise, methodologies and processes built from over 27 years of experience to help make your business as successful as possible.

 

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We support franchisees at every level of the business

Our franchisees can expect ongoing and extensive support from day one, provided by an international team of over 60 full time staff members based in our European, American and Australian support centers, and speaking over 18 different languages. In addition, almost 50 Area Directors provide local support to franchisees and help to develop the business in their respective territories.

  • Marketing: ERA’s international marketing team has developed global strategies and initiatives designed to help franchisees grow their businesses with improved levels of profitability.
  • Information Technology: Our dedicated IT team – based in both Europe and North America – help to provide maximum and timely support to all of our franchisees worldwide. We also have a variety of IT tools including our bespoke management system to aid you in your project activities.
  • ERA’s Start-Up Program: ERA’s unique 18 month Start-Up Program is designed to equip our franchisees with all the knowledge and confidence they need to successfully launch and run their own business. Upon the completion of the initial Basic Training, new franchisees are ready to begin their journey with ERA and will work closely with the ERA Academy, their local regional representatives, their ERA Coordinator and their Business Guides to achieve the quickest possible start in their businesses.
Franchisee Stories
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“The training was absolutely fantastic. The best thing is, once you complete the training, you still have the full backing and support of the Academy and the support team.” Keith McGregor - UK
“Much of the training was about getting a feel for the brand; what we represent, our corporate culture and identity. As an international business it's crucial we represent ERA in the same way.” Mari Nilsson, Sweden
“For me, the training was very valuable and I feel like I was ready for the business afterwards!” Joop Huisman - THE NETHERLANDS

Get in touch with us today to learn more about the ERA business franchise opportunity